Top questions to ask a contractor management firm

Contractor Management

28th March 2018

When looking for a partner for your international contractor management solutions there are a lot of questions you’ll have: what are the fees, what locations do they operate in and how will the relationship work, and so on?

However, there are some key queries you will need to make beyond the generic questions in order to ensure your agency, its contractors and clients are compliant and any risk is properly understood.

What to ask a contractor management company

Here are our top five questions we feel recruiters should be asking:

  • How involved will my agency need to be? While it is understandable that many recruitment firm owners will be pleased to hear that they may not need to get involved once the contract is signed, we’d advise you to be wary of such an option. It’s crucial that you remain involved as, if things go wrong, it would be you and your firm facing the penalties for any misdemeanours.
  • How can you ensure your firm and contractors are free from risk? This is a crucial query as it will enable you to identify how the company will help keep you on the right side of the law. Don’t just accept the simple response of, “don’t worry, our solutions for your contractors are compliant”, make them prove it to you by providing documentation and a compliance assurance statement. For example 6CATS can indemnify recruitment businesses and end users from any tax compliance liability.
  • What are the key legislative changes in our top destination? It’s easy for any firm to claim they know your market inside out, but make sure you put them to the test. This can then lead on to asking the similar queries about any country where you’re planning to operate in the future.
  • What training do your staff undertake? The world of tax and compliance is changing rapidly so you want to ascertain how the team stays up-to-date. Can, for example, your management company help with this?
  • What are your core values? As we’ve mentioned previously on our blog, you’ll want a partner when it comes to your contractor management solutions. However, in order to develop an efficient and effective relationship, you’ll need to know that the management company will gel with your agency. Understanding their vision and values will help you make this decision.

Never assume

It can be easy to be wowed by a good deal, particularly if a company is offering greater benefits to your contractors that could put you ahead of the competition. However, remember that if it sounds too good to be true it probably is. So even if a management company sounds like the perfect match for you, make sure you’re still asking the right questions.

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